
Digital Experience
Interface design decides whether people can actually use what you have built. The work is research, structure and interaction, not decoration applied at the end of a project.
Stated as we hear it, before any mention of what we would do about it.
Qualitative, because we do not publish numbers we cannot evidence.
Scope
4–8 weeks depending on the number of flows.
Interface design decides whether people can actually use what you have built. The work is research, structure and interaction, not decoration applied at the end of a project.
Products where users abandon a specific step and nobody knows why; Websites that get traffic and produce very few enquiries; and Teams about to build something significant with no design phase planned
User research and task analysis; Information architecture; Wireframes and interactive prototypes; Visual design and a reusable component system; and Accessibility built in rather than retrofitted
Users abandon one specific step and nobody knows why; The interface grew feature by feature with no structure; and Design was applied at the end of the last project rather than the start
Flows grounded in how people actually use the product; A reusable component system rather than one-off screens; and Accessibility built in rather than retrofitted
4–8 weeks depending on the number of flows.
Connected
Describe where the work currently is and what it has to achieve commercially. We will tell you what we would scope, what we would leave alone, and whether this is the right service to be buying first.