AI
Extracting structured data from invoices, forms, contracts and correspondence, with a confidence threshold that routes uncertain cases to a person rather than guessing.
Stated as we hear it, before any mention of what we would do about it.
Qualitative, because we do not publish numbers we cannot evidence.
Scope
Six to twelve weeks for a first document type.
How it works
How a grounded AI system answers a question
A request is matched against your own documented content, an answer is composed from what was retrieved, and anything below the confidence boundary is escalated to a person with full context.
The boundary
Naming the boundary early removes the most common source of disappointment in an engagement.
It varies by document type and quality, which is why the design assumes it is imperfect. Confidence thresholds route uncertain fields to a person, so the accuracy question becomes how much review is needed rather than whether errors reach your systems.
Novel formats extract less reliably, and the honest answer is that they should be flagged rather than guessed. Systems that never express uncertainty are the ones that put wrong numbers into ledgers.
Extracting structured data from invoices, forms, contracts and correspondence, with a confidence threshold that routes uncertain cases to a person rather than guessing.
Operations handling consistent document types at meaningful volume; Finance teams processing supplier invoices manually; and Businesses where document turnaround is a customer-facing delay
Document type analysis and realistic accuracy expectations per type; Extraction pipeline with confidence scoring on every field; Review interface for the cases the system is unsure about; Integration into the system of record, so output lands where work happens; Exception handling and escalation, designed in rather than added later; and Accuracy monitoring after go-live, because document formats change
Staff rekey data from documents into systems every day; Document backlogs build up and delay downstream work; and Rekeying errors surface later as reconciliation problems
Routine documents processed without a person reading every field; Uncertain extractions routed for review rather than silently accepted; and An audit trail showing what was extracted, from where, with what confidence
Six to twelve weeks for a first document type.
Connected
Describe where the work currently is and what it has to achieve commercially. We will tell you what we would scope, what we would leave alone, and whether this is the right service to be buying first.
