Web
Native Apps vs Web Apps
A web application is reachable by URL, findable in search and updated instantly. A native app can use device capabilities and work offline, at the cost of installation, store review and platform-specific work.

Web
A web application is reachable by URL, findable in search and updated instantly. A native app can use device capabilities and work offline, at the cost of installation, store review and platform-specific work.

Native Apps
Web Apps
The install barrier decides most cases.
Someone will open a link; asking them to download an app for an occasional interaction loses most of them. For anything used infrequently or discovered through search, web is the honest answer.
Native earns its place through capability and frequency
Discoverability is the trade people underestimate.
Content inside an app is not on the web: it cannot be crawled, ranked, cited in an AI answer or linked to. Anything that should be found belongs on the site regardless of what else exists.
Cross-platform frameworks sit between the two, giving one codebase and near-native capability with a performance ceiling most business applications never approach.
The remaining case for fully native is sustained graphics or deep platform integration.
A website, unless you need offline use, push notifications or device hardware and people will use it often enough to install it. An app used occasionally loses most of its potential audience at the download step.
Not in search. App content is not on the web, so it cannot be crawled, ranked or cited. Discoverability has to come from the site regardless.
A web application is reachable by URL, findable in search and updated instantly. A native app can use device capabilities and work offline, at the cost of installation, store review and platform-specific work.
You have read what we think. If you want to know what it means for your case specifically, describe it and we will tell you which parts of native apps vs web apps actually apply — and which do not.